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ISO 9001:2008 Accreditation
ISO 9001:2008 is an internationally recognized standard for assessing an organization’s quality management that prescribes systematic controls to ensure products and services consistently fulfill consumers’ needs and expectations. The guides and standards for conformity assessment represent an international consensus on best practices. It assure that compliant company adhere to criteria of management practices, standardization, and documentation designed to guarantee high standards and consistent quality throughout the manufacturing process.
ISO 10002:2004 Accreditation
ISO 10002:2004 is a customer service standard that offers guidelines for an efficient complaints management system that enhance performance in the area of complaints handling and increase the satisfaction of customers and other interested parties to facilitate the achievement of sustained success. This provide guidance related to products within an organization, including planning, design, operation, maintenance and improvement which ensures that the product is improved according to the wishes of the customer.
CAP Proficiency Test
The College of American Pathologists (CAP) is the leader in providing quality improvement programs to pathologists and laboratory professionals throughout the world. Proficiency Test (PT) administered three times a year to ensure the highest standards of quality, accuracy and consistency of patient test results regardless of where the test was performed.